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Master Defect Management, QA Reporting & KPIs – Elevate Your Software Quality with Actionable Metrics & KPIs
Want to gain full control over your QA process and confidently communicate software quality to stakeholders? This course is your complete guide to defect management, QA reporting, and quality metrics — designed to help you lead your QA efforts with data, not guesswork.
"Defect Management & QA Reporting: Metrics & KPIs" is a hands-on, practical course that shows you how to track, analyze, and improve your QA process using industry-proven metrics and reporting practices. From managing the defect lifecycle to building KPI-driven dashboards, you’ll learn how to drive results in both Agile and traditional environments.
What You Will Learn
The complete defect lifecycle from detection to closure (and everything in between)
Key QA and QC KPIs: defect density, leakage rate, test coverage, test execution status, MTTR, and more
How to build effective QA dashboards and reporting frameworks for stakeholders
Techniques for root cause analysis, defect triage, and severity-priority alignment
Strategies to avoid common pitfalls in bug tracking and status reporting
Aligning QA metrics with business goals to show ROI of testing efforts
This course gives you not just theory—but practical templates, real-world examples, and step-by-step demonstrations to apply what you learn right away.
Who This Course is For
QA Engineers and Manual Testers who want to bring clarity and structure to their defect tracking
Automation Engineers seeking to integrate defect and test metrics into CI/CD pipelines
QA Leads and Managers looking to improve visibility, traceability, and reporting practices
Scrum Masters and Agile Teams who need reliable quality insights per sprint or release
Business Analysts and Product Managers interested in understanding and interpreting quality reports
What Makes This Course Different
Most QA courses focus only on test execution. This one gives you the data-driven backbone of QA work — metrics, reporting, and quality control. You’ll learn how to turn bugs into valuable insights, how to build trust with stakeholders using data, and how to level up your QA career through analytics and visibility.
By the end of this course, you'll be able to track defects with confidence, build reports that influence decisions, and measure QA success with the right KPIs.
Sign up now and transform your QA efforts into a measurable, strategic force for software quality.
Everything You Need to Know About Defect Management & QA Reporting: Metrics & KPIs
This course is a comprehensive and well-structured introduction to Defect Management & QA Reporting: Metrics & KPIs. The instructor, Andrii Piatakha, is a leading expert in the field with a wealth of experience in Development to share.
The course is well-structured and easy to follow, and the instructor does a great job of explaining complex concepts in a clear and concise way.
The course is divided into sections, each of which covers a different aspect related to Software Testing. Each module contains a series of video lectures, readings, and hands-on exercises.
The instructor does a great job of explaining each topic in a clear and concise way. He/She also provides plenty of examples and exercises to help students learn the material.
One of the things I liked most about this course is that it is very practical. The instructor focuses on teaching students the skills and knowledge they need to succeed in the real world. He/She also provides students with access to a variety of resources, including templates, checklists, and cheat sheets.
Another thing I liked about this course is that it is offered on Udemy. Udemy is a great platform for taking online courses because it offers a lot of flexibility for students. Students can choose to take courses at their own pace, and they can access the course materials from anywhere with an internet connection.
Udemy also offers a variety of payment options, so students can find a plan that works for them. The course also has a very active community forum where students can ask questions and interact with each other. The instructor is also very responsive to student questions and feedback.
Overall, I highly recommend this course to anyone who is interested in learning Defect Management & QA Reporting: Metrics & KPIs. It is a well-organized and informative course that will teach you the skills and knowledge you need to succeed.
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