Professional Diploma in Digitalization of Retail Banking: Business cases and assessment of investment profitability
Course provided by MTF Institute of Management, Technology and Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry, and resident of the incubator "The Fintech House of Portugal".
MTF is present in 208 countries and has been chosen by more than 380,000 students.
Our course will be interesting for anybody who work or wish to work at areas: banking, fintech, IT, digital technologies.
We will go through introduction to topic of digitalisation and usage of digital tools at Retail Banking.
Next we will consider practical examples from business of worldwide banking group. You will see cases from Consumer Lending, Mortgage, and online and general retail banking business.
We will diskuss usage of digital tools at sales, service and loyalty increasing, and at decreasing of operational costs and risks level.
As a final we will talk about assessment of investments, about planning of profitability and monetisation and about prioritisation of investments.
This course will be interesting also as an example for anybody who need more skills at areas: Business, Stakeholder Management, Project Management, Product Management, Leadership. Course will be interesting at career of: Product owner, Platform owner, Project Manager, Digital expert, Retail Banking Expert.
Course purposes:
- Provide an example of assesment of digital investments in case of choosing between different teams and needs of wide list of stakeholders.
- Consinder basic drivers of profitability increase at retail banking digitization.
- Consider practical cases of usage of digital tools at retail banking.
Course content:
- Introduction to digitisation of sales, service, operations at Retail Banking and as an example for each area of business development
- Digitalisation Strategy. Usage of Digital tools for growth of business, as a part of Marketing and Online Business Strategy
- Example of assessment of digital investments. Practical case of stakeholders management and investments prioritisation
- Investment profitability planning and assessment. Overal approach of profitability calculation, excel usage, retail banking products net profit calculation, analysis of profitability drivers.
- Digitalisation at Consumer Lending, Mortgage and Retail
- Digital tools at B2B Sales, B2C Sales, Customer Relationship Management CRM
- Factors of budgeting of digital teams
- Examples of areas of digitization:
- growth of sales
- growth of cross-sale
- growth of clients loyalty (NPS, CSI)
- decrese of cost level
- decrease of risk level
Course author:
Igor Dmitriev
Digital Business and Retail Banking Expert
Education:
- MBA, The Boston University, USA
- Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA
- Master of Science at Informatics and Economics, The Saint Petersburg State University of Finance and Economics, Russia
- Six Sigma Black Belt
Experience:
- Expert at Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with successful track of records at personal and corporate entrepreneurship.
- More than 10 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.
- Experience at roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.
Linked topics:
- Finance and Commercial Banking Fundamentals
- Entrepreneurship and Business Fundamentals
- English Language course
- Project Management
- Digital Marketing & Acquisition
- Business and Digital Strategy, Marketing Strategy
- Machine learning and AI profitability calculations
- Retail Banking Online business
- Sales and Service management skills
- Digital in banking, Digital banking, Digital bank, Internet Bank, Online bank
- Digitalized sales and service. How to digitize a bank
- How to digitise a bank at America and other countries, digitisation of banks at USA
Everything You Need to Know About Professional Diploma in Digitalization of Retail Banking
This course is a comprehensive and well-structured introduction to Professional Diploma in Digitalization of Retail Banking. The instructor, MTF Institute of Management, Technology and Finance, is a leading expert in the field with a wealth of experience in Business to share.
The course is well-structured and easy to follow, and the instructor does a great job of explaining complex concepts in a clear and concise way.
The course is divided into sections, each of which covers a different aspect related to Business Strategy. Each module contains a series of video lectures, readings, and hands-on exercises.
The instructor does a great job of explaining each topic in a clear and concise way. He/She also provides plenty of examples and exercises to help students learn the material.
One of the things I liked most about this course is that it is very practical. The instructor focuses on teaching students the skills and knowledge they need to succeed in the real world. He/She also provides students with access to a variety of resources, including templates, checklists, and cheat sheets.
Another thing I liked about this course is that it is offered on Udemy. Udemy is a great platform for taking online courses because it offers a lot of flexibility for students. Students can choose to take courses at their own pace, and they can access the course materials from anywhere with an internet connection.
Udemy also offers a variety of payment options, so students can find a plan that works for them. The course also has a very active community forum where students can ask questions and interact with each other. The instructor is also very responsive to student questions and feedback.
Overall, I highly recommend this course to anyone who is interested in learning Professional Diploma in Digitalization of Retail Banking. It is a well-organized and informative course that will teach you the skills and knowledge you need to succeed.
Got a question? We've got answers. If you have some other questions, please contact us.
To use coupons on our website, simply click on the "Take this course" button next to the course you're interested in. You will be redirected to the Udemy course page with the coupon applied automatically.
The coupons on our website can significantly reduce the price of Udemy courses, often making them very affordable or even free. However, the availability and terms of the coupons may vary.
Absolutely! We value your input and want to provide you with the courses you're interested in. If you have a specific course in mind that you'd like to see on our website, please don't hesitate to reach out to us. Simply send us the course title, and we'll do our best to contact the instructor and make it available to you.
The course may not be free on Udemy for two main reasons:Firstly, if the coupon for the course has expired, it won't be available for free or at a discounted price. Secondly, coupons often have a limited number of redemptions, and if the maximum limit has been reached, new users may not be able to enroll for free.
Yes, it's completely legal to enroll in courses using the coupons provided on our website. The coupons are offered in collaboration with instructors and are a legitimate way to access courses at discounted or free rates. However, it's essential to respect the terms and conditions set by Udemy and the course instructors.
The validity of coupons can vary from course to course. Some coupons may have a limited time frame of 4 days, while others could be available for an extended period. Be sure to check the coupon expiry details on our website.